Please read these Terms of Service carefully before using CloudKnots services. By accessing or using our services, you agree to be bound by these terms.
By accessing and using CloudKnots ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") apply to all visitors, users, and others who access or use the service operated by CloudKnots ("us", "we", or "our").
CloudKnots provides artificial intelligence and machine learning platform services that enable businesses to analyze data, generate insights, and optimize operations. Our services include but are not limited to:
To access certain features of the Service, you must register for an account. You agree to:
You are responsible for safeguarding the password and for all activities that occur under your account.
You agree not to use the Service to:
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
You retain ownership of any data you upload to our Service. We may use aggregated, anonymized data for improving our services and analytics.
Some aspects of the Service are provided for a fee. You agree to pay all applicable fees as described on our website. Fees are non-refundable except as required by law or as specifically permitted in these Terms.
The Service and its original content, features, and functionality are and will remain the exclusive property of CloudKnots and its licensors. The Service is protected by copyright, trademark, and other laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
We strive to provide reliable service but cannot guarantee uninterrupted access. We reserve the right to:
We will provide reasonable notice of significant changes when possible.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including but not limited to:
We do not warrant that the Service will meet your requirements or that your use will be secure or error-free.
IN NO EVENT SHALL CLOUDKNOTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to:
Our total liability to you for all claims relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless CloudKnots and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe:
You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service will cease immediately.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United Kingdom, and you consent to the personal jurisdiction of such courts.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect.
Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.
If you have any questions about these Terms of Service, please contact us:
CloudKnots may offer an SMS marketing program (“SMS Program”) that allows you to receive text messages about our products, services, promotions, transactional updates, and operational insights. By opting into our SMS Program, you agree to the following terms:
You must explicitly opt in to receive SMS messages from CloudKnots. Consent to receive marketing text messages is not a condition of purchasing any goods or services. You may opt in via our website forms, during account registration, or through other designated sign-up methods. Standard message and data rates may apply.
The number of text messages you receive will vary depending on your interactions with CloudKnots and the SMS Program. You may receive recurring messages, including marketing, transactional, and account-related notifications. Message frequency may vary.
You may opt out of the SMS Program at any time. To stop receiving text messages, reply STOP to any message you receive. After you send the STOP request, you will receive a confirmation text acknowledging your opt-out. You will no longer receive SMS messages from us unless you opt back in.
To request help or more information about our SMS Program, reply HELP to any text message you receive, or contact our support team at support@cloudknots.com or call us at the number listed on our website.
Message and data rates may apply to each text message sent or received in connection with the SMS Program, as provided in your mobile service rate plan. Please contact your mobile carrier for details. CloudKnots is not responsible for any charges or fees imposed by your mobile provider.
Our SMS Program is available on most major mobile carriers. We are not liable for delayed or undelivered messages. Availability may vary by carrier and geographic location. We are not responsible for messages that are undelivered due to carrier filtering, device settings, or other technical limitations.
Any personal information collected through the SMS Program, including your mobile phone number and message history, is treated in accordance with our Privacy Policy. We do not share, sell, or rent your mobile number or SMS data to third parties for their marketing purposes without your express consent. You can review our full data handling practices in our Privacy Policy.
CloudKnots is not responsible for any failure or delay in sending or receiving SMS messages. We reserve the right to modify or discontinue the SMS Program at any time with or without notice. Participation in the SMS Program is at your own risk.
For questions about our SMS Program or to review our full privacy practices, please visit our Privacy Policy or Terms of Service.
Our legal team is here to help clarify any questions you may have about these terms of service.