Terms of Service

Please read these Terms of Service carefully before using CloudKnots services. By accessing or using our services, you agree to be bound by these terms.

Last updated: December 27, 2024

1
Acceptance of Terms

By accessing and using CloudKnots ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") apply to all visitors, users, and others who access or use the service operated by CloudKnots ("us", "we", or "our").

2
Description of Service

CloudKnots provides artificial intelligence and machine learning platform services that enable businesses to analyze data, generate insights, and optimize operations. Our services include but are not limited to:

  • Data analysis and processing tools
  • AI-powered business insights and recommendations
  • Performance metrics and analytics dashboards
  • Collaborative workspace features
  • Customer support and consultation services

3
User Accounts and Responsibilities

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and identification
  • Update your account information promptly when changes occur
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for safeguarding the password and for all activities that occur under your account.

4
Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law
  • Transmit any unlawful, harmful, or offensive content
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use the Service for any commercial purpose without our express written consent
  • Upload or transmit viruses or malicious code

5
Data and Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

You retain ownership of any data you upload to our Service. We may use aggregated, anonymized data for improving our services and analytics.

6
Payment Terms and Billing

Some aspects of the Service are provided for a fee. You agree to pay all applicable fees as described on our website. Fees are non-refundable except as required by law or as specifically permitted in these Terms.

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payment is due upon receipt of invoice
  • We reserve the right to change our fees with 30 days' notice
  • Late payments may result in service suspension
  • You are responsible for all taxes associated with your use of the Service

7
Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of CloudKnots and its licensors. The Service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.

8
Service Availability and Modifications

We strive to provide reliable service but cannot guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue the Service at any time
  • Perform maintenance that may temporarily limit access
  • Update these Terms as needed with appropriate notice
  • Limit or restrict access to certain features

We will provide reasonable notice of significant changes when possible.

9
Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding the accuracy or reliability of any information
  • Warranties that defects will be corrected

We do not warrant that the Service will meet your requirements or that your use will be secure or error-free.

10
Limitation of Liability

IN NO EVENT SHALL CLOUDKNOTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to:

  • Loss of profits or business opportunities
  • Loss of data or information
  • Business interruption
  • Cost of substitute services
  • Any other commercial damages or losses

Our total liability to you for all claims relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

11
Indemnification

You agree to indemnify, defend, and hold harmless CloudKnots and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Service

12
Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe:

  • Violates these Terms or our policies
  • Is harmful to other users or our business
  • Exposes us to liability
  • Is fraudulent or illegal

You may terminate your account at any time through your account settings or by contacting us. Upon termination, your right to use the Service will cease immediately.

13
Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United Kingdom, and you consent to the personal jurisdiction of such courts.

14
Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect.

Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

15
Contact Information

If you have any questions about these Terms of Service, please contact us:

Email
legal@cloudknots.com
Address
London, United Kingdom

Questions About Our Terms?

Our legal team is here to help clarify any questions you may have about these terms of service.